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The Challenge: Client's IT team dismissed a Microsoft Defender alert as "user error with a Gmail account," believing no such user existed in their Active Directory. Our investigation uncovered a very different reality.
Why This Matters: Without thorough SOC investigation, this breach would have been dismissed and the attacker would have maintained access. This case demonstrates the critical value of expert analysis over automated alert forwarding.
Key Takeaways: Multi-endpoint scope identification, hybrid AD/Entra expertise, client education on threat reality, complete containment orchestration
The Challenge: Azure Sentinel detected potential DDoS activity targeting public IP range. Client needed to know: Real attack or false alarm? Which IPs to block? What firewall gaps exist?
Why This Matters: Most MDR providers would have forwarded the raw Sentinel alert, requiring hours of client investigation. We delivered complete analysis with actionable intelligence—saving the client significant internal security team time.
Key Takeaways: Multi-platform log correlation, firewall posture assessment, quality over speed, actionable recommendations not raw alerts
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